Refunds are only permitted if you are having issues accessing the members area, if you are having any problems accessing the members area please contact me and I can correct this for you.
Cancelling your membership will allow you to access the members area until your membership expires. Once your membership has expired you will not be rebilled.
To cancel your membership with CCBill go to
www.CCBill.com
Or your Epoch membership at
https://epoch.com